COVID 19 Updates and Resources

On May 9, the state Department of Economic and Community Development released the following industry sector-specific guidelines for businesses permitted to open May 20.

All businesses subject to these guidelines are required to self-certify prior to May 20. The state’s online certification system will launch during the week beginning May 11.

The May 20 phase one reopening guidelines are based on a set of safeguards, with strict controls on business operations and social interaction. These include, among other measures:

  • Capacity limit of 50% for businesses that reopen
  • Strict cleaning and disinfection protocols in all settings
  • Those who can work from home should continue to do so
  • Those in high-risk groups (comorbidities) and over the age of 65 should continue to stay safe and stay home
  • Face masks should continue to be worn in public at all times
  • Social gatherings will be restricted to a maximum of five people

The state will monitor progress based on defined public health metrics, with safeguards and controls loosened based on that progress.

If efforts to control the spread of the coronavirus are successful, additional businesses will be permitted to open and additional leeway given to those already allowed to operate.

This process is expected to continue through September, 2020.

Businesses deemed essential by the state that have been allowed to remain open must follow the Connecticut Safe Workplace Rules for Essential Employers.

Those rules largely mirror the reopening guidelines—including requiring masks or face coverings. Essential employers are not limited to 50% onsite employee capacity.

Local News

General Information

April 7, 2020 – Governors Executive Order

See the executive order here 

NOW, THEREFORE, I, NED LAMONT, Governor of the State of Connecticut, by virtue of the authority vested in me by the Constitution and the laws of the State of Connecticut, do hereby ORDER AND DIRECT:

1. Safe Workplaces in Essential Businesses. Every workplace in the State of Connecticut shall take additional protective measures to reduce the risk of transmission of COVID-19 between and among employees, customers, and other persons such as delivery drivers, maintenance people or others who may enter the workplace. The Commissioner of Economic and Community Development, in consultation with the Commissioner of Public Health, shall issue legally binding statewide rules prescribing such additional protective measures no later than 5:00 p.m. on April 7, 2020. Such rules shall be mandatory throughout the state, for essential businesses and nonprofits and any other business or nonprofit permitted to operate, and shall supersede and preempt any current or future municipal order. Nothing in such rules or this order shall supersede Executive Order No. 7S, Section 1, or the “Safe Stores” rules promulgated thereunder.

2. Temporary Permits for Certain Health Care Providers Extended and Fees Waived. Sections 20-65k, 20-12b(b), 20-74d, 20-162o(c) and 20-195t of the Connecticut General Statutes are modified to waive any application fees for temporary permits and to extend the duration of the temporary permits for the health care professions governed thereunder (Athletic Trainer, Respiratory Care Practitioner, Physician Assistant, Occupational, Therapist/Assistants, Master Social Worker), for the duration of the public health and civil preparedness emergency, unless earlier modified or terminated. The Commissioner may issue any implementing order she deems necessary to effectuate this order.

3. Practice Before Licensure for Certain Health Care Profession Applicants and Graduates. The provisions in Sections 20-70(b)(1), 20-70(b)(2), 20-74bb(f), and 20- 101 of the Connecticut General Statutes that permit practice prior to licensure by applicants and graduates for the health care professions governed thereunder (Physical Therapist, Physical Therapy Assistant, Radiographer, Registered Nurse, Nurse Practitioner, Clinical Nurse Specialist, Nurse Anesthetist), are modified to permit such practice for the duration of the public health and civil preparedness emergency, unless earlier modified or terminated. The Commissioner of Public Health may issue any implementing orders she deems necessary to effectuate this order.

4. Practice Before Licensure for Marital and Family Therapy Associates. Section 20- 195f of the Connecticut General Statutes is modified to provide that, for the duration of the public health and civil preparedness emergency, unless earlier modified or terminated, no license shall be required to practice as a marital and family therapy associate, as defined in Section 20-195a(4), for a person who has completed a graduate degree program specializing in marital and family therapy offered by a regionally accredited institution of higher education or a postgraduate clinical training program accredited by the Commission on Accreditation for Marriage and Family Therapy Education and offered by a regionally accredited institution of higher education. The Commissioner may issue any implementing orders she deems necessary to effectuate this order.

5. Practice Before Licensure for Professional Counselor Associates. Section 20- 195bb(c) of the Connecticut General Statutes is modified to permit a person who has completed the requirements in Section 20-195dd(b) to practice as a professional counselor associate without obtaining a license for the duration of the public health and civil preparedness emergency, unless earlier modified or terminated. The Commissioner may issue any implementing orders she deems necessary to effectuate this order.

6. Executive Order No. 7U, Section 1, Superseded – Protection from Civil Liability for Actions or Omissions in Support of the State’s COVID-19 Response. Section 1 of my prior Executive Order No. 7U concerning protection from civil liability for actions or omissions in support of the State’s COVID-19 response is hereby superseded and replaced in its entirety by the following: Notwithstanding any provision of the Connecticut General Statutes or any other state law, including the common law, or any associated regulations, rules, policies, or procedures, any health care professional or health care facility shall be immune from suit for civil liability for any injury or death alleged to have been sustained because of the individual’s or health care facility’s acts or omissions undertaken in good faith while providing health care services in support of the State’s COVID-19 response, including but not limited to acts or omissions undertaken because of a lack of resources, attributable to the COVID-19 pandemic, that renders the health care professional or health care facility unable to provide the level or manner of care that otherwise would have been required in the absence of the COVID-19 pandemic and which resulted in the damages at issue, provided that nothing in this order shall remove or limit any immunity conferred by any provision of the Connecticut General Statutes or other law. Such immunity shall not extend to acts or omissions that constitute a crime, fraud, malice, gross negligence, willful misconduct, or would otherwise constitute a false claim or prohibited act pursuant to Section 4-275 et seq. of the Connecticut General Statutes or 31 U.S.C. §§3729 et seq. The term “health care professional” means an individual who is licensed, registered, permitted, or certified in any state in the United States to provide health care services and any retired professional, professional with an inactive license, or volunteer approved by the Commissioner of the Department of Public Health or her designee. The term “health care facility” means a licensed or state approved hospital, clinic, nursing home, field hospital or other facility designated by the Commissioner of the Department of Public Health for temporary use for the purposes of providing essential services in support of the State’s COVID-19 response. The immunity conferred by this order applies to acts or omissions subject to this order occurring at any time during the public health and civil preparedness emergency declared on March 10, 2020, including any period of extension or renewal, including acts or omissions occurring prior to the issuance of this order attributable to the COVlD-19 response effort. Unless otherwise specified herein, this order shall take effect immediately and shall remain in effect for the duration of the public health and civil preparedness emergency, unless earlier modified or terminated by me. Dated at Hartford, Connecticut, this 7th day of April, 2020.

April 6, 2020

Bethel – Issuing permits online, no interior inspections of occupied houses
203-794-8517; 794-8589   

Bridgeport – Issuing permits online, only doing exterior inspections

Brookfield – Issuing permits online, inspections suspended until further notice

Danbury – Issuing permits online, limited inspections-new construction only

Darien – Issuing permits online, scheduling inspections (by appointment only)

Easton – Issuing permits, scheduling inspections (by appointment only)

Fairfield – Issuing permits online

Greenwich – Issuing permits by email only, scheduling exterior inspections & unoccupied interior inspections

Monroe – Issuing permits by dropbox in lobby only, scheduling exterior inspections

New Canaan – Issuing permits by dropbox or electronically, scheduling necessary inspections

New Fairfield – Issuing permits online, no interior inspections of occupied homes

Newtown – Issuing permits, scheduling inspections (by appointment only)

Norwalk – Case by case basis (by appointment only)

Redding – Issuing permits online, inspections case by case basis

Ridgefield – Issuing permits online, only doing exterior inspections

Shelton – Please email for permit instructions, scheduling inspections (some done via facetime)
203-924-1555 ext. 1517    

Stratford – Issuing permits online, scheduling inspections

Stamford – Issuing permits online, scheduling inspections

Trumbull – Issuing permits via email, some inspections being done via facetime

Weston – Issuing permits by email, inspections Case by Case basis

Westport – Issuing permits-please call for explanation on how, scheduling inspections

Wilton – case by case basis

March 23. 2020

1.Essential workers in the 16 Critical Infrastructure Sectors, as defined by the federal Department of Homeland Security unless otherwise addressed in a prior or future executive order pertaining to the existing declared public health and civil preparedness emergency.

2. Healthcare and related operations including:
• biotechnology therapies
• consumer health products and services
• doctor and dentist offices
• elder care, including adult day care
• health care plans and health care data
• home health care workers or aides
• hospitals
• manufacturing, distributing, warehousing, and supplying of pharmaceuticals, including research and development
• medical marijuana dispensaries and producers
• medical supplies and equipment providers, including devices, diagnostics, services, and any other healthcare related supplies or services
• medical wholesale and distribution
• nursing homes, or residential health care facilities or congregate care facilities
• pharmacies
• physical therapy and chiropractic offices
• research and laboratory services, including testing and treatment of COVID-19
• veterinary and animal health services
• walk-in-care health facilities

3. Infrastructure including:
• airports/airlines
• commercial trucking
• dam maintenance and support
• education-related functions at the primary, secondary, or higher education level to provide support for students, including distribution of meals or faculty conducting e-learning
• hotels and other places of accommodation
• water and wastewater operations, systems, and businesses
• telecommunications and data centers
• transportation infrastructure including bus, rail, for-hire vehicles and vehicle rentals, and garages
• utilities including power generation, fuel supply, and transmission

4. All manufacturing and corresponding supply chains, including aerospace, agriculture, and related support businesses

5. Retail including:
• appliances, electronics, computers, and telecom equipment
• big-box stores or wholesale clubs, provided they also sell groceries, consumer health products, or operate a pharmacy
• convenience stores
• gas stations
• grocery stores including all food and beverage retailers
• guns and ammunition
• hardware, paint, and building material stores, including home appliance sales/repair
• liquor/package stores and manufacturer permittees
• pharmacies
• pet and pet supply stores

6. Food and agriculture, including:
• farms and farmer’s markets
• food manufacturing, processing, storage, and distribution facilities
• nurseries, garden centers, and agriculture supply stores
• restaurants/bars (provided compliance with all applicable executive orders is maintained)

7. Services including:
• accounting and payroll services
• animal shelters or animal care or management, including boarding, grooming, pet walking and pet sitting
• auto supply, repair, towing, and service, including roadside assistance
• bicycle repair and service
• building cleaning and maintenance
• child care services
• critical operations support for financial institutions
• financial advisors
• financial institutions, including banks, credit unions, and check cashing services
• funeral homes, crematoriums, and cemeteries
• insurance companies
• laundromats/dry cleaning
• legal and accounting services
• mail and shipping services
• marinas and marine repair and service
• news and media
• real estate transactions and related services, including residential leasing and renting
• religious services (subject to Executive Order 7Dlimiting gatherings to 50 people)
• storage for Essential Businesses
• trash and recycling collection, hauling, and processing
• warehouse/distribution, shipping, and fulfillment

8. Providers of basic necessities to economically disadvantaged populations including:
• food banks
• homeless shelters and congregate care facilities
• human services providers whose function includes the direct care of patients in state-licensed or funded voluntary programs; the care, protection, custody and oversight of individuals both in the community and in state-licensed residential facilities; those operating community shelters and other critical human services agencies providing direct care or support social service agencies

9.Construction including:
• all skilled trades such as electricians, HVAC, and plumbers
• general construction, both commercial and residential
• other related construction firms and professionals for essential infrastructure or for emergency repair and safety purposes
• planning, engineering, design, bridge inspection, and other construction support activities

10. Services necessary to maintain the safety, sanitation and essential operations of all residences and other buildings (including services necessary to secure and maintain non-essential workplaces):
• building cleaners or janitors
• building code enforcement
• disinfection
• doormen
• emergency management and response
• fire prevention and response
• general maintenance whether employed by the entity directly or a vendor
• home-related services, including real estate transactions, closings, appraisals, and moving services
• landscaping services
• law enforcement
• outdoor maintenance, including pool service
• pest control services
• security and maintenance, including steps reasonably necessary to secure and maintain non-essential businesses
• state marshals

11. Vendors that provide essential services or products, including logistics and technology support, child care, and services needed to ensure the continuing operation of government agencies and provide for the health, safety and welfare of the public including: 
• billboard leasing and maintenance
• child care services
• essential government services
• government owned or leased buildings
• information technology and information security
• logistics
• technology support

12. Defense 
• defense and national security-related business and operations supporting the U.S. Government or a contractor to the US government
If the function of your business is not listed above, but you believe that it is essential or it is an entity providing essential services or functions, you may request designation as an Essential Business.
Requests by businesses to be designated an essential function as described above, should ONLY be made if they are NOT covered by the guidance.

Member News

May 13, 2020 – Member Updates

William Pitt Sotheby’s International Realty:At William Pitt Sotheby’s International Realty, we have ramped up no-touch marketing for our existing listings and have developed specific guidance for our agents and their clients, both buyers and sellers, regarding safe showings and closings. Sales continue in Fairfield County. New business and the closing of existing sales are both moving forward so don’t be afraid to take action at this time. Others are!

For my part, I am HBRA’s member connection to the wealth of new and exciting marketing tools Sotheby’s offers. My affiliation with Sotheby’s International Realty dates back many years and is well-tested in high-end and, frankly, all markets. As a builder, your focus is a home that will change the lives of people young and old. Peoples’ lives cannot be on hold forever. Let them know you have the best options for them now or in the coming months. And, for those who know my true passion, sales training and team leadership, call me before your next project begins. I offer you my time upfront for free ZOOM idea sharing and inspiration for your design and sales crews. You never know what could come out of a session with me. Just reach out to me at (203) 913-3535 or

Strategy Leaders:

You need to have a good handle on what can happen to your PPP, by employee, and we have the tool to help you play what if. This program is complicated, and even the Senators who wrote the legislation have admitted there’s traps in the program that people can fall into. To get you started, I’ll send you the link:   Just beware when you get to the link, the shopping cart will ask you for $50 – we’re gathering funds to make a donation to the local food bank, and really appreciate you helping us with that. Once you sign up, we’ll get a notice, send you an input sheet so you can load employee data. It’s an excel spreadsheet so you can copy and paste data, if you want. Once you’ve loaded your employees, you send the input sheet back to us and we’ll have a report for you right away. Happy to get on the phone with you to discuss it. Looking forward to helping you get a handle on how things may turn out in this short, but important window.

Ridgefield Supply:
At Ridgefield Supply, we have plenty of 8oz Hand Sanitizer Sprays. Hand sanitizer sprays are in stock and can be purchased with no limits. Please contact to learn more.

More Prospects Now:

Digital Marketing Super Sessions

The topic for June’s Digital Marketing Super Session is going to follow up on May’s digital marketing super session which was about creating the high converting home page. The focus will be on how to craft the right content to enhance the high converting format and create more opportunities. We’re going to teach how to create the content that will bring in conversions from your home page.

View previous recordings and sign up for June here:

Marketing Education – Using social media to get leads and Prospects

Our social media courses, “One Minute Facebook Video Ads” and “Win with YouTube Video Ads are currently in session.  Visit the page links below to view previous sessions take advantage of the downloadable material:

Also, it’s not too late to join the courses already in progress!  Just visit the links above to get caught up and click the links below to register:

Facebook Course Registration

YouTube Course Registration

More Prospects Now is a full-service Digital Marketing Agency, with locations in Northern Virginia and Southwestern Connecticut, focused on enabling business owners to grow their businesses and increase profits.  Lead Generation, Customer Value Optimization, Marketing Training, Web Development/SEO, Content/Email Marketing, and Social Media are all part of our complete solutions for business growth.  Visit for more details or to start a discussion.  We are a proud NAHB member and specialize in marketing for contractors and builders.


May 5, 2020 – HBRA Member Updates

Jade Marketing, Ferocious Media, and Chroma Sites:
We are hosting a free webinar-This webinar will feature our experts sharing essential techniques for marketing, websites, digital media and signage to help you get you ready for the economy to reopen.Webinar will be held on Wednesday, May 6 at 11 am. Please register below.

More Prospects now:
This Wednesday, May 6th at noon EST, NAHB member More Prospects Now will be hosting a free one-hour webinar that will be focused on the specifics of having a high-converting home page.
Did you know that making simple tweaks to your existing home page can increase your conversions by over 50%. Everyone needs more leads, right?  Having a high-converting home page helps you get the lion’s share of leads from people looking for your products and services, without increasing your web traffic.
In this one hour webinar you’ll learn:

  • The concepts of high-converting home pages.
  • The specifics of the high-converting home page template.
  • How to write compelling sales copy that converts.

Register here for Wednesday’s Super Session, “The High-Converting Home Page,” and start getting more leads from your web traffic.

Palette Painting and Renovation:
Amidst the Coronavirus outbreak Palette Pro is working to keep our employees and customers safe, while providing our services. Using various wet fogging applications Palette Pro is providing disinfectant application services to residential and commercial properties with a trusted disinfectant for COVID-19. Please visit our website below, or contact us to learn more about this anti-coronavirus (COVID-19) disinfectant application service and how Palette Pro wants to help you and your customers return to normal in a clean and safe environment. Start your Coronavirus disinfectant application project today!

For questions and more info visit:
Call or Email:
Mara Skowronek
(914) 646-4303

E. Garrity Water Solutions:
E. Garrity Water Solutions is open while the country continues to take measures to combat COVID-19.  The work of our company is an essential part of everyday lives. We will continue to maintain water treatment, tanks, pumps, water testing, sewage pumps and any duty that ensures water keeps flowing for our customers as part of a range of services that are essential to our customers and community.
We are practicing the CDC’s guidelines of Social Distancing. We can access your water treatment through a cellar door, back door, and communicate via cell phone or texting. Your health and safety are very important to us as well as the technicians.  We can accept CC payments over the phone and email receipts.  Please let us know if you have any questions or concerns. We are here for you.  Stay healthy and safe knowing E. Garrity Water Solutions can service your entire water system without coming in contact with you or your family.

Beth Krupa Interiors:
During these uncertain times the team at Beth Krupa Interiors is continuing to create beautiful spaces for our clients with just a few shifts in our operations. For the short term, we have outfitted our team with laptops and printers to continue planning, designing, sourcing and procuring remotely, and are having weekly touch base Zoom or FaceTime calls for client updates and smaller presentations. Installations and deliveries for our existing projects have been consolidated for as minimal physical contact as needed. When we, or any of our trades on our behalf, are on a job site we require masks and gloves be worn at all times and to maintain social distancing of 6’. We also have added extra weekly disinfecting of job site surfaces to keep our trades working in as safe an environment as possible.  We will continue to follow guidelines and recommendations set by local health department.
Please connect with us! (203) 890-9292

Alpha Graphics:
AlphaGraphics Stamford is a full service graphic communications company specializing in printing, direct mail, signs, graphics, sign installation, graphic design and related services.  We are happy to share with you our “Essential Signs” resource booklet and a helpful guide for graphics and signs during the challenging time.  We also wanted to share with you that we are offering free layout on signs and graphics in May to Home Builders & Remodelers Association of Fairfield County members as well as a 10% discount on all projects. Just mention this offer when contacting us.

Please see below link for booklet

April 17, 2020 – HBRA Member Updates

Emilia Ferri Architecture + Design – Greenwich, CT / Port Chester, NY
Spring is a time to Plan, Prepare and Design for the Summer and Fall construction peak periods.
Emilia and her staff are continuing to work remotely and keeping client’s projects on track from conceptual design phases through construction document permit preparation.

Exterior consultations for both residential and commercial projects are still being scheduled.   In light of the current health climate, any proposed exterior work can commence immediately however, interior site visits/existing conditions documentation will be on hold until further notice.  Emilia is offering virtual interior consultations via Zoom or FaceTime free of charge through May 20th.

We will do our best to continue to provide quality services with consideration for the health, safety & well-being of both our clients & staff.  Emilia is available to answer questions and keep your project goals moving forward as seamlessly as possible during this unprecedented time.

Cell: 203-545-7761 // Email:  //  Website:
Linked in:

McBrien Interiors:
McBrien Interiors is Open For Virtual Design
We understand how difficult this “new normal” is for many people and that you may be starting to feel restless at home. However, we are trying to turn these negatives into positives by helping you create a home that feels like you and works for your family. Whether you want serenity during this chaotic time, a fun space to keep the kids entertained, or just a little spring clean up in the areas you use most, we are here to help with any of your interior design needs.
We’ve had a lot of experience with virtual design while working on various projects throughout the country, so whether you need a simple consultation or have a full design project in mind, we’ve got the tools to help…from farther than six feet away. Please feel free to email or call (914) 441-0450 for more information and we look forward to hearing from you.

New England Stone:
We are open and working to help all of our clients     Let us know if there is anything we can do to help

CT Stone:
Our yards in both Milford and Stamford remain open from 7 am to 2 pm, Monday-Friday and 7 am-12 pm on Saturday.
We are taking orders and payment over the phone and offering no-contact curbside pickup or no-contact delivery anywhere in CT.
In addition, we offer virtual appointments should clients wish to view our inventory from the safety of their home.  Simply call (203) 882-1000 for an appointment.

Front Row Kitchens:
Mon – Fri 9am to 5pm, Sat -9am to 4pm
Phone: 203-849-0302

April 13, 2020 – HBRA Member Updates

Front Row Kitchens:
Front Row Kitchens is open for business. The showroom is staffed by a single employee Mon-Fri 9-5 and Sat 9-4. Right now kitchens may be the most essential part of everyone’s lives.We are still here for you.

The showroom is open by appointment only, all in person meetings will be done with personal space guidelines enforced and facemasks if available (all surfaces will be disinfected prior to any meeting)

Design consultations will generally be conducted by electronic means (email, facetime, zoom, phone). We have many years experience working with customers far away in their vacation homes, so this is part of our normal operations.

Jobsite-Work areas will be sealed off from the rest of the home with plastic. Tradesmen are scheduled to be on site one at a time and instructed not to have face to face conversations with homeowners. Our project manager is the sole person authorized to talk with the homeowner and will observe all safety protocols in those interactions. Hand sanitizer will be on all job sites. Again, live video calls will be used when questions arise.

Now is the time to plan your new kitchen from the comfort of your home!

Ridgefield Supply:
In ordinance with Governor Lamont’s Executive Order, Ridgefield Supply will be operating Curbside or Delivery only.
Customers may call/email an order | Opt to pay via house account or CC | Set up for either Curbside Pickup or Delivery
Temporary Hours
Curbside Pickup Mon – Fri 7am to 3pm
Phone Orders Mon – Fri 7am to 5pm
CLOSED Sat & Sun
Phone: 203-438-2626
Facebook Announcements:
Sign Up for Emails:

Lillian August:
Lillian August stores are closed and customers cannot come in, as is the case at most retailers. However items can be purchased online or via phone for a 20% discount.  Please ask for Dan Weiss or Cyndi Schroeder if you have a question!

April 10, 2020 – HBRA Member Updates

Katchko and Sons:
Katchko and sons is open with a full crew

Elissa Grayer Interior Design – Rye, NY:
Through this challenging time EGID’s entire staff of talented designers and project managers is up and running remotely, offering member builders and architects exceptional specification packages for hardware, plumbing, lighting, solid surfacing and color, keeping the project workflow on track and moving forward. For our residential and multi-family clients we are continuing to offer full-service interior design with exciting tools for interactive digital and virtual presentations, online client portals for remote approvals, and project scheduling and management. We’re here to help.
Let’s connect at:

Edward J. Frattaroli Inc:
We truly hope this message finds you well! for the Present we are able to continue to provide most of our survey services however please know that we want all to be safe, so we are taking the following precautions to protect our friends, family and clients.Until further notice- All or most correspondence should be via internet and telephone. No Office Visitation.
Thank you for your understanding and contact us directly with any questions. Please be patient!
We will get through this so please stay healthy & Strong!

Sherwin Williams:
As the COVID-19 situation evolves we are taking special measures to ensure health and wellbeing. One of the ways to contain the spread is to limit contact with others and time spent in public places. For these reasons, we have closed our sales floors and are limiting the ways you can order and receive product.
Order Online-Cash and charge account customers can login and register. Call our experts at 1-800-4SHERWIN and we can help get you set up.
Place your order over the phone
In store pick up is no longer available. You must either request delivery or curbside pick up. If you order online, please select your preferences in the comments sections
Hours: Mon-Fri- Normal open time-5PM, Sat-Normal open time-4PM, Sun-Normal open time-2PM

Aitoro Appliance:
Aitoro Appliance is open and only open to the public by appointment only. We are open seven days a week during our regular business hours. We encourage customers to visit our website at to research products. Customers with inquiries can reach us via phone at 203-847-2471, email or by texting us via our website. We are also able to conduct business with you via video conference calls using FaceTime, Zoom, or SKYPE.  If you need to review plans or work on a specification, do not hesitate to reach out to your sales specialist.
We continue our white glove delivery service with additional care and caution for our community’s well-being and health. Our warehouse is sanitized daily and our delivery team and installers all wear gloves and booties upon arrival to your home, office or job site.
Aitoro Appliance Store Hours are as follows:
Sunday:  11AM – 5Pm
Monday – Wednesday:  9AM – 6PM
Thursday: 9AM – 8PM
Friday:  9AM – 6PM
Saturday:  9AM – 5PM

Tile America:
Tile America Offers Virtual Design Services
NEW HAVEN, CT, April 2020 — Tile America is excited to launch its Virtual Design Services program.  Although Showrooms are currently closed to walk-in traffic, the tools are in place to keep your project on track.  Start by exploring their website ( for inspiration, or by using their Visualizer tool that allows you to see tile selections on your floor.  By scheduling an appointment, you will be assigned a professional Design Consultant that will guide you every step of the way.  Whether it be via phone, email, text, or video, you will receive expert advice. Share photos, take a tour, order samples, and place your order from the comfort of your home or office.
Tile America’s Trade Counters and Warehouses are operating on a call-ahead, curbside pickup basis. By going above and beyond to deliver material to job sites to keep projects and our economy moving forward and in cooperation with their trade partners, they are offering on-site direct deliveries, which minimizes the handling of products.

April 7, 2020 – HBRA Member Updates

goTasker is open and here to help during these unprecedented times!
We have been working hard at understanding the current Covid-19 situation and how it will impact our industry today, tomorrow and in the year to come. Our staff has been working around the clock with various organizations, government agencies and financial institutions to understand what is needed to participate in the stimulus programs, FAQ and much more.
As a goTasker member please do not hesitate to set up a call or video conference and speak to our staff about what you can do next. We are here to share everything we know and assist you in getting through these tough times. No question too small.

Liz Pensiero Staging and Designs, LLC:
For those realtors/homeowner still jumping into the Spring market, Liz Pensiero Staging is currently offering virtual staging consults FREE of CHARGE through the month of April. Utilizing Zoom and/or Facetime, client staging needs can still be serviced during these unprecedented times. Further information on the website and social media platforms.
Facebook: /lizpensierostagingdesigns

Big East Environmental:
We are open and are continuing our field testing and inspection operations. Our laboratory is still analyzing samples – for sample drop-offs please call ahead to schedule.

If any members or their clients are in need of cleaning/ disinfecting homes, offices, or other buildings for Covid-19 they can reach out to us for assistance. We also offer post-disinfection verification testing to ensure that all surfaces are sufficiently disinfected.

April 3, 2020 – HBRA Member Updates

Ring’s End:

  • All Ring’s End locations will now be servicing customers through curbside service or delivery only. Orders may be placed online, over the phone, or at the door to the facility. Customers will not be allowed in the stores for the foreseeable future. For the quickest shopping experience, we encourage you to call ahead or order through before arriving at the store. We are happy to pull together your orders before you arrive.*
  • For a full list of locations and phone numbers visit
  • Customers are permitted in the yards when orders are being pulled, or to pick their own yard materials along with a yard associate. Only stores and showrooms are closed to the public.
  • Please utilize delivery service. We want to make your shopping experience as convenient as possible during this difficult time.
  • As a reminder, customers may schedule online color consultations by emailing
  • Our outside salespeople and architectural representatives are still available for consultation. If you need to review plans or work on a specification, do not hesitate to reach out to your representative.

*Note: Please call ahead to check the status of your order, or call from the parking lot to have your order brought out to you.

New counter hours are below:

  • Bridgeport: Mon-Fri: 7:00am – 4:00pm
  • Hartford: Mon-Fri: 7:00am – 4:00pm
  • New Haven: Mon.-Fri.: 7:00am – 5:00pm
  • Norwalk: Mon-Fri: 7:00am – 4:00pm
  • Stamford: Mon-Fri: 7:00am – 4:00pm
  • Waterbury: Mon-Fri: 6:30am – 5:00pm

Counters will be closed on Saturdays until further notice.

April 1, 2020

Innerspace Electronics:
InnerSpace Electronics is operating normal business hours. We are providing as much remote service as possible, but if we do have to send a technician to someone’s house, we are adhering to all safety guidelines for the protection of our clients and employees. We can be reached at 914-937-9700.

Closet Storage and Concepts:
Closet & Storage Concepts is still operational.  Our Showroom is closed for walk-in traffic and our office employees are working remotely but we are scheduling individual Showroom appointments and virtual consultations upon request.  Our Production and Installation staff are still working but we are limiting installations to new construction only.  Installation employees are wearing protective gear and we are requesting that we are the only vendors in the house at the time of our installation.

Ed’s Garage Doors:
Sales: Sales by phone/email/video consultation (Showroom by appointment only)
Service/Repair: Still operational, all our techs are following CDC guidelines and we can repair your door without any face to face contact as long as we have access to the garage. Our techs can text you when they arrive onsite.

Jade Marketing Solutions:
Jade Marketing Solutions is open and we continue to help our clients stay visible and communicate with their customers.
It is more important than ever to stay visible with your customers.  We would be happy to offer 30 min FREE marketing support/suggestions to all HBRA members on messaging and best ways to stay top of mind.  They can email me at or call me at (203) 219-6369.

USI is running at 100% capacity and is available for any anyone who wants to know more about how this “business interruption” situation is being addressed by insurance and suggested actions.

Budget Blinds:
We want to reassure you that the well being and safety of our customers is always our top priority. At this time, we’re continuing to follow all guidelines and updates suggested by the CDC, and local departments of public health.
To continue serving our communities, Budget Blinds is here to help you with your next home renovation project via virtual design consultation!* From the comfort of your own home, we can provide this service remotely through a web conference or on your mobile phone.
At Budget Blinds, our designers are the local neighborhood experts backed by the #1 provider of custom window coverings in North America. We can do it all virtually for you, design, order, and set an appointment to install when the time is right. We think that everyone at every budget deserves style, service and peace of mind.

County TV and Appliance:
County TV & Appliance is also still open for business. We are considered an essential business and our doors are still open for our customer’s needs. Our store hours are currently 9am-6pm Monday-Saturday and 11am-5pm on Sunday’s. We are allowing minimal foot traffic in the store and taking extra precautions when doing so but we are also encouraging our customers to shop from home utilizing a variety of remote options offered including phone, email, live chat, and video chat. Delivery, installations, and service are all still taking place and in some cases we are offering a contactless delivery on items such as grills. We are doing our very best to help support other local businesses and the building community with competitive pricing and delivery options. Please contact our staff to discuss special promotions and exclusive offers.

J Geiger Shading:
Our NYC and Southampton Showrooms are closed, however we are working at home to continue designing and work virtually with architects, builders, homeowners and interior designers.  We are scheduling Web Presentations for anyone wishing to learn more about what we do and are having live Zoom meetings to meet the needs of our clients. Installations will resume when we are allowed to resume work according to the mandates of the Government. Be well and stay safe and healthy.

Big East Environmental:
We are open and are continuing our field testing and inspection operations. Our laboratory is still analyzing samples – for sample drop-offs please call ahead to schedule.
If any members or their clients are in need of cleaning/ disinfecting homes, offices, or other buildings for Covid-19 they can reach out to us for assistance. We also offer post-disinfection verification testing to ensure that all surfaces are sufficiently disinfected.

Encon is up and running and here to help.

Tooher-Ferraris Insurance Group:
Tooher-Ferraris Insurance Group is an organization that has been built based on deep-rooted relationships throughout our community. We want to assure you that throughout this uncertain time, our personal service pledge remains our top priority to meet your personal and commercial insurance needs.

We are actively monitoring the ever-evolving Coronavirus (COVID-19) situation and are prepared to meet the needs of our clients, as well as provide for the health and safety of our employees.

Our dedicated team is working remotely and is available to help navigate the challenges of this time. The impact of COVID-19 is evolving hour by hour and is an unprecedented event.  We are ready to help in any way we can.

TD Bank:
TD Bank Mortgage is working remotely and is available

Tile America:
Qualifying as an essential business, all trade counters and warehouse operations at our 7 Connecticut locations are open for business and will maintain regular hours.For maximum safety, please call ahead for pre-pulls and curbside pickup.

We can still help you with your project even though we are currently closed to walk-in showroom traffic:

Design associates are available via email, phone, and video to assist in selections, quotations and to place orders.